How do I update my BEE Pro subscription?

If you need to update the billing information for your BEE Pro subscription, follow the steps below. If you are instead looking to update your payment information for your BEE Plugin subscription, click here.

  1. Log in at pro.beefree.io/login/
  2. In the top-right corner, click on My profile
  3. In the lower part of the page, click on Payment Details



  4. In the billing portal, click on Update Payment Method



  5. Update your credit card information and click Save

The billing portal is also the place where you can obtain previous statements.

Have more questions? Submit a request

Comments

  • Avatar
    Ariane Ferreira

    Hi! My company does not allow monthly fees. Is there a way you can send me an annual amount invoice?

  • Avatar
    Sergio M.

    Hi Ariane, unfortunately we only offer a monthly subscription to BEE Pro at the moment, but we're indeed looking at offering a yearly plan in the future. I'll keep you (and the community) posted once this becomes available.

  • Avatar
    Lisa Egberts

    Hi, yesterday I wanted to upgrade my account and I filled in all required fields. Unfortunately, nothing happened and I never got a confirmation or anything.

    Before I do everything again, could you maybe check if everything went well?

  • Avatar
    Massimo Arrigoni

    Hi Lisa, we're not sure what might have happened. Thanks for updating your account. We reviewed your subscription and reactivated it for you. You can now log in at https://pro.beefree.io/login/

  • Avatar
    Israel Lot

    I'm having trouble updating my payment details due to a bug on the zip code since it's not a us zip code.

  • Avatar
    Massimo Arrigoni

    Hi Israel, we're sorry for the inconvenience. In some cases there are indeed issues with our payment gateways (Chase Paymentech). We'll look up your subscription and get it resolved. If needed, we'll contact you through our support ticket system.